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Enterprise-Grade Security

Security at FlexyWork AI

We take security seriously. Your data and your customers' data are protected by enterprise-grade security measures.

Data Encryption

In Transit

  • TLS 1.3 encryption for all API communications
  • SRTP for encrypted voice calls
  • HTTPS-only web application

At Rest

  • AES-256 encryption for stored data
  • Encrypted database backups
  • Secure key management with rotation

Secure Infrastructure

Data Center Locations

All customer data is stored in secure data centers located in:

🇬🇧 United Kingdom
Primary data storage (London)
🇪🇺 European Union
Backup and redundancy (Frankfurt)

We do not transfer data outside the UK/EU without explicit customer consent.

Cloud Infrastructure

Hosted on AWS and Google Cloud with ISO 27001, SOC 2, and PCI DSS certifications

Network Security

DDoS protection, WAF (Web Application Firewall), and intrusion detection systems

Redundancy & Backups

Daily encrypted backups with 30-day retention. Multi-region replication for disaster recovery

Access Control

  • Role-Based Access Control (RBAC): Team members only have access to data they need for their role
  • Multi-Factor Authentication (MFA): Required for all accounts, including admin access
  • SSO Integration: Support for SAML and OAuth 2.0 for enterprise customers
  • Session Management: Automatic logout after 30 minutes of inactivity
  • Audit Logs: Complete audit trail of all data access and modifications

Compliance & Certifications

GDPR Compliant

Full compliance with UK and EU data protection regulations

ISO 27001

Information security management system certification

SOC 2 Type II

Annual audits for security and availability

PCI DSS

Payment card industry data security standards

Vulnerability Management

Regular Security Audits

Quarterly penetration testing by third-party security firms

Automated Scanning

Continuous vulnerability scanning of all infrastructure and code

Bug Bounty Program

Responsible disclosure program for security researchers

Patch Management

Critical security patches applied within 24 hours

Incident Response

We have a comprehensive incident response plan in place:

  • 24/7 security monitoring and alerting
  • Dedicated security team for incident response
  • Notification of affected customers within 72 hours (GDPR requirement)
  • Post-incident reviews and corrective actions

Report a Security Issue

If you discover a security vulnerability, please report it responsibly:

Security Team: [email protected]

Please include detailed information about the vulnerability and steps to reproduce. We commit to responding within 48 hours.